The “Customer” shall ensure that all documents are correctly completed and submitted to the “Carrier”. Otherwise, the “Customer” undertakes to compensate all fines imposed on the “Carrier” and to compensate the “Carrier” for the downtime at the rate of EUR 30 for each subsequent hour of waiting but not exceeding EUR 250 per day, and other direct and indirect losses incurred by the “Carrier” due to the “Customer’s” failure to fulfil the above-mentioned legal requirements. The Parties agree that the “Carrier” shall not be liable for the delays resulting from the Customer’s failure to fulfil the above-mentioned legal requirements.
The Convention on the Contract for the International Carriage of Goods by Road (CMR) shall be applied to the order.
Unless agreed otherwise in writing, the “Carrier” shall allocate up to 3 hours to the “Customer” for loading and up to 3 hours for unloading, free of charge. If the truck is not loaded/unloaded within 3 hours of its arrival, the “Customer” shall be obliged to compensate the “Carrier” for the downtime at the rate of EUR 30.00 for each subsequent hour of waiting, but not more than EUR 250 per day. The “Carrier” shall have the right to issue an invoice to the “Customer” for the compensation of the downtime without a written approval of the invoice by the ”Customer". The “Carrier” shall either indicate the time of arrival in the CMR note or shall notify the “Customer” of the arrival of the truck by e-mail - both methods of fixing the time shall be equally valid. The time indicated in the CMR note or communicated to the “Customer” by e-mail shall be valid for the calculation of the demurrage compensation.
The “Customer” shall ensure that the goods are properly packed and protected against all risks during transportation (rocking, vibration, humidity, transshipment, etc.) according to the specific nature of the goods, otherwise all risks of damage to the goods during transportation shall be borne by the “Customer”.
All cargo must be secured and/or sealed, depending on the type of the equipment, at the start of the route; this must be done either by someone at the pick-up point or by the driver. Where applicable, the seal number must be indicated in the consignment note. The driver shall be responsible for securing/re-sealing of the equipment after each pick-up/delivery of the cargo. If the consignment secured/sealed at the beginning of the route or any additional consignment to be collected/delivered arrives damaged or with the broken seal, ( 1 ) the Carrier shall be liable for any claim for loss or damage of such consignment, and ( 2 ) the Сonsignor shall be entitled, at its own discretion, to treat the whole consignment as damaged, spoiled/soiled and beyond repair, without the need for any examination, and the Carrier shall be liable to the full amount of the value of the consignment of goods.
The “Customer” undertakes to ensure and warrant that the freight packages do not contain any products other than those specified in the documents submitted by the “Customer”. Otherwise, the “Customer” undertakes to indemnify the “Carrier” against sanctions and penalties imposed by the competent authorities of the states.
If the “Customer” cancels the order or fails to deliver the cargo when the execution of the order has already started, the “Carrier” shall be obliged to pay a fine in the amount of 50% of the total delivery price. The “Carrier” shall not be entitled to recover the costs of the “Customer” in connection with the termination of the Contract on its part.
If the “Customer” does not fulfil the announced terms of this and previous contracts, becomes unable to make payments, i.e. fails to fulfil the undertaken financial obligations, then for these reasons the “Carrier” shall be entitled to terminate the services and performance of the Contract without prior notice and delay the cargo until the “Customer” has fully paid all the “Carrier’s” costs.
Deductions from payments without the “Carrier’s” consent are not permitted and shall be considered illegal. Therefore, for any deduction from payment or delay in payment, the “Carrier” shall be entitled to charge interest at the rate of 0.5% per each day of delay until the payment from the “Customer” is received in full.
The “Carrier” may subcontract the transportation without the written consent of the “Customer”.
If the “Customer” does not object within 2 hours of sending this annex and hands over the consignment for transportation, the “Customer” shall be deemed to have unconditionally accepted all the terms and conditions of the annex.
The “Carrier” shall not be obliged to send the original transportation documents by the deadline indicated by the “Customer” and shall not be liable to any sanctions for failure to comply with such deadlines. The date of the certificate of fulfilment need not necessarily coincide with the date of the unloading specified in clause 24 of the CMR note. The Carrier’s driver shall not perform loading/unloading works. If the Carrier’s driver does not carry out loading/unloading works, the Carrier’s driver shall in all cases not assume any liability for possible damage to the cargo resulting from the fact that the driver is not qualified and competent to carry out loading/unloading works without any accompanying risk. OTHER CONDITIONS: up to 48 hours for customs processing in third countries, up to 24 hours in the European Union.Delayed loading/unloading - 150 EUR;
Delay of the truck and cargo - 150 EUR;
Refusal of loading according to the received order less than 24 hours before the specified loading time - up to 400 EUR.
Notes: Please read carefully all additional requirements and safety information contained in this transportation confirmation and contact us immediately if you have any questions.
In addition, please note the following:
The “Carrier” must only collect and deliver the consignment from/to the address(es) specified above, irrespective of what address is stated in the consignment note. If the consignor or consignee is instructed to change the route, the Carrier shall immediately contact C2P GROUP to confirm the appropriate address(es).
It is forbidden to transship cargo without the written consent of SIA C2P GROUP.
Please notify C2P GROUP of any delays before and during the carriage of cargo.
If the transport does not pick up the consignment as required or if you cancel the order later than 24 hours before the time when the consignment was to be picked up, additional charges may be levied.
The Сarrier must observe and comply with the consignor’s requirements at the site. All drivers are required to use masks or face protection according to the law or regulations in force at the sites.
All additional SAFETY INFORMATION offered with this transport confirmation must be carefully read and observed.
IMPORTANT! If the documents confirming the cargo delivery, including the CMR note, are not provided within 10 days after completion of transportation, C2P GROUP reserves the right to penalize the carrier either up to 100% of the freight specified in the order contract or to the value of the cargo, as the cargo shall be deemed not delivered.
The CMR note must contain the following information: - tractor and trailer number, - carrier’s stamp, - date of loading, - consignee’s mark and company or warehouse confirmation of receipt of the cargo, - date of unloading and signature of the warehouse authorized person.
C2P GROUP counts the days of payment to the carrier since the receipt of all documents: - invoice from the carrier, - CMR note with all the above mentioned data, - all accompanying transport documents, - signed order-contract from C2P GROUP to the carrier.
If part of the documents or one of the documents listed above is received, the days of payment will not be counted until the complete set of documents has been received! Payment days are counted according to bank days. Weekends are not counted.
Version No. 280623.1 of June 28, 2023 approved by the C2P GROUP Board.